Top 7 Salesforce Alternatives in 2024

Many companies look for other options than Salesforce. Salesforce is a top CRM service, but it can be too costly for small companies or new businesses. It is key to know your budget and consider costs versus the benefits.

Businesses can save by choosing a cheaper CRM or pay-as-you-go plan. Why buy expensive features you will not use? Affordable choices can give good value without using up your budget.

Every company has its own needs for features. Some fields need special functions that Salesforce might not have. It is key to list what features you need before you pick a CRM.

For example, if you need better analytics, easy integration with other software, or strong customer support, make sure the new CRM has these. Choose features that will help your business grow.

Key Features for Salesforce Alternative

1. Affordable cost: Not all companies can afford expensive CRM like Salesforce. Look for options that balance price and key features. Check the prices, subscription costs, and any hidden fees. Choose CRMs that give you a good value for money without missing important features. By focusing on affordability, you can use the savings for growing your business.

2. Set of features: The CRM features should help with your business goals. Look for more than just basic things. Find advanced tools like data analysis, automated tasks, and customer groups. Knowing what you need will help you choose from many features. The goal is to get a CRM that improves work and helps customers well.

3. Easy to use: A user-friendly CRM makes it easier for your team to work. Hard-to-use CRMs waste time and cause stress. Make your designs easy to use. This will make more people use them. A simple CRM helps your team do their best. Easy to use is important for work to go smoothly.

4. Customization: You can change the CRM to meet your needs. Choose one that changes for you. This can make you do better than others. Change the CRM as your plans change.

5. Integration options: Check if it works with emails, marketing, and money systems. Good integration makes work easier, and you type less. A CRM that works well with others makes everyone work better.

6. Customer support quality: Look at the support you can get. Help that comes fast can fix problems quickly. Good help stops big problems.

7. Scalability: Pick one that can handle more data and people easily. Your CRM must be able to grow. Choose a CRM that can get bigger.

1. DejaOffice

DejaOffice is good for managing your information and customers. It works with Android, iOS, Windows, and macOS. It helps you keep track of people, dates, jobs, and notes.

It is easy to use and keeps your data the same on all devices. DejaOffice has advanced calendar management with color codes and repeat events. It has detailed contact management with special fields and a task manager you can order.

This CRM lets you take safe notes with encryption and works with Outlook, Google, and some CRM systems well.

People who work for themselves or run small businesses like DejaOffice. They need to organize their days and keep track of the people they work with. You do not need the internet all the time to use DejaOffice.

Pros:

• Simple to use
• Best CRM for businesses
• Syncs good
• Lots of options
• Functions without internet

Cons:

• Not many CRM connections
• Syncs could be slow
• Takes time to learn

2. Hubspot

HubSpot CRM helps businesses work better with customers. It can follow leads, do marketing by itself, and look at customer info. HubSpot does not cost anything, so any business can use it.

This tool has features like managing contacts and leads, watching emails, and looking after sales. It can do marketing stuff like sending emails and posting to social networks. It gives reports to help make choices and can work with other HubSpot tools and apps.

This is good for smaller businesses that need friendly CRM software. Salespeople, marketing staff, and help teams use it to handle customers better and do their work faster.

Pros:

• Lots of tools
• Easy to use
• Can grow with your business
• Powerful reports

Cons:

• Might be expensive
• Takes time to understand
• Some limits with working with other software
• Some problems with help

3. Zoho CRM

Zoho CRM is for all kinds of businesses to make them run smoother and help customers better. It has lots of tools for sales, marketing, and helping customers. This CRM can change and grow with any business.

The tool has strong features like managing contacts and leads, making sales automatic, and making workflows automatic. It has advanced analytics and reporting tools for businesses to make better decisions. The software can work with different third-party applications and can be customized for business needs. Zoho CRM also has AI-driven insights to help work better.

It is good for small to big businesses that want a good CRM that can change and grow. This helps sales teams, marketing, and customer service by offering a way to manage customer relationships in one place. Its ability to be customized is good for businesses with special ways of working.

Pros:

• You can customize it
• Add other programs
• The price is good
• It does tasks automatically

Cons:

• It can be complicated
• The help may not be enough
• There are limits to customization
• The way it looks can be hard to use

4. Microsoft Dynamics 365

Microsoft Dynamics 365 mixes CRM and ERP to make operations and customer relations better. It works well with Microsoft products for unified management of sales, marketing, service, and money. It is scalable and flexible for organizations of any size.

The main aspects include automating sales, managing customer service, and using AI insights for smart decisions. It works with Microsoft Office 365 and different apps, and it can be customized.

Medium to big companies that need complete, scalable solutions will find Dynamics 365 good. It has strong Microsoft integration and works well for different industries.

Pros:

• You can add other programs
• Can grow with your business
• Has many features
• Uses AI for insights

Cons:

• May cost a lot
• Can be complicated
• Customizing can be hard
• It can take time to learn

5. Pipedrive

Pipedrive is a CRM for sales that makes managing sales easier. It has a clear interface that helps teams keep track of deals and know what to do next.

This lets you change pipelines, work with emails, report sales, and keep track of goals. It also automates repeating tasks and works with different apps to make work flow better.

The tool is great for medium or small businesses that want to make their sales better. It is good for teams that like to see their sales process and need good sales tracking and automatic tools to work better and sell more.

Pros:

• It focuses on sales.
• Lets you see your sales steps.
• Change the sales steps.
• You use emails together with it.

Cons:

• It does not have a lot of built-in automatic tools.
• Gives simple reports.
• You need extra parts for more fancy features.
• Cannot work with some other tools easily.

6. Freshsales

Freshsales is a program that helps companies with their sales steps. It is easy to use and lets salespeople follow potential buyers, manage names and keep an eye on deals as they happen.

The CRM has key things like scoring leads, tracking emails, predicting sales and making automatic workflows. It works with many ways of talking and other apps, so everyone can share data and work together well.

This CRM is very good for smaller companies that want a full program for customer relationship management. It is for teams that want to use automatic sales tools, manage potential buyers and look into sales data. With its flexible ways of working and clear layout, it fits companies that need to manage customer relationships and see the sales process clearly.

Pros:

• It scores potential buyers.
• Keeps track of emails.
• Guesses future sales.
• Makes jobs automatic.

Cons:

• It might take time to learn.
• There are not many ways to change it.
• Hard to work with other tools.
• Sometimes, support is not there when you need it.

7. Nimble

Nimble is a CRM program. It puts all contacts, past talks, and social media together so companies can have better customer relationships.

Their key aspects are managing contacts, listening on social media, tracking emails, managing tasks and calendars, and working with Office 365 and Google Workspace. It gives insights and more details to help with talking to customers and selling better.

This CRM fits smaller companies that want to make customer relationships stronger. It is for teams that need a CRM that brings social media understanding into managing contacts. This lets them have good plans for talking on different channels. Its simple focus on making relationships strong is right for jobs where knowing the customer personally is important.

Pros:

• Manage relationships.
• Integrate contacts.
• You get insights from social media.
• The interface is easy to use.

Cons:

• There are limits to features.
• The prices are structured.
• Integrating is constrained.
• There are a few options for support.

Conclusion

Businesses can find different choices besides Salesforce. Considering the detailed analysis above will enable you to select the perfect CRM for small businesses. These choices have strong features and can grow. They suit many types of industries and company sizes.

Some CRMs are cheap, some let you customize a lot, and some connect easily with other systems. Businesses can choose well by trying different CRMs.

To pick the best CRM, a company must match what the CRM can do with what the company needs. This helps the company to run better and improve customer relationships.

DejaOffice is a good choice because it is not expensive. It is also reliable and has many features. Businesses that need a good CRM choice can use DejaOffice.